Terms and Conditions

Last updated: February 2026

Please read these terms and conditions carefully before using the CompassSure website. By accessing our website, you agree to be bound by these terms.

1. Website Terms of Use

This website is operated by CompassSure. By using our website, you confirm that you accept these terms of use and agree to comply with them. If you do not agree, you must not use our website.

We may revise these terms at any time by amending this page. Please check this page from time to time to take notice of any changes, as they are binding on you.

2. Intellectual Property

All content on this website — including text, graphics, logos, icons, images, audio clips, digital downloads, and software — is the property of CompassSure or its content suppliers and is protected by United Kingdom and international copyright, trade mark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any of our content without prior written permission from CompassSure. You may print or download extracts from these pages for your personal, non-commercial use only, provided you do not alter any content and you acknowledge CompassSure as the source.

3. Accuracy of Information

We make every effort to ensure the information on our website is accurate, complete, and up to date. However, we do not guarantee that the content is free from errors or omissions. The information provided is for general guidance only and does not constitute professional or legal advice.

Policy documentation provided by the insurance provider will always take precedence over any information displayed on this website.

4. Limitations of Liability

To the extent permitted by law, CompassSure excludes all liability for any direct, indirect, or consequential loss or damage arising from your use of, or inability to use, our website or any content thereon.

This does not affect our liability for death or personal injury arising from our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

We do not guarantee that our website will be uninterrupted, secure, or free from errors or viruses. You are responsible for configuring your own technology to access our website and for your own virus protection.

5. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience only and do not imply endorsement. We have no control over the content or availability of linked sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

6. Affiliate Links and Insurance Providers

CompassSure is a comparison website. We do not sell, underwrite, or administer insurance policies. When you click through to a provider from our website, you leave CompassSure and interact directly with that provider.

Any insurance policy you purchase is a contract between you and the provider (and their underwriter). CompassSure is not a party to that contract and has no involvement in policy terms, pricing, claims, or cancellations.

CompassSure may receive an affiliate commission when you click through to a provider from our website. This does not affect the price you pay for your insurance. For full details, see our regulatory information page.

7. Your Responsibilities

When obtaining a quote or purchasing a policy through one of our featured providers, it is your responsibility to ensure that all information you provide is accurate, complete, and not misleading. Failure to provide accurate information may invalidate your policy or result in a claim being declined.

You should read all policy documentation carefully — including the policy schedule, policy wording, and certificate of insurance — before purchasing and keep these documents in a safe place.

8. No Financial Advice

The information on this website is for general guidance only and does not constitute financial, legal, or insurance advice. You should consider your own circumstances and, if necessary, seek independent advice before purchasing any insurance product.

9. Complaints

If you are unhappy with any aspect of our website or service, please get in touch via our contact form. We take all feedback seriously and aim to respond promptly and fairly.

If your complaint relates to an insurance policy, quote, or claim, please contact the provider directly. If you are not satisfied with their response, you can refer the matter to the Financial Ombudsman Service at financial-ombudsman.org.uk.

10. Governing Law

These terms and conditions, and any disputes arising from them, are governed by and construed in accordance with the laws of England and Wales. You and CompassSure both agree to submit to the exclusive jurisdiction of the courts of England and Wales, although we retain the right to bring proceedings against you in any other court of competent jurisdiction.

11. Severability

If any provision of these terms is found by a court or competent authority to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

12. Contact

If you have any questions about these terms and conditions, please get in touch via our contact form.